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Privacy Policy

We may collect the following information when you register, place an order, or contact us:

  • Full Name

  • Phone Number

  • Email Address

  • Delivery Address

  • Order History

  • Payment Transaction Details

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Location data (if enabled)

  • Pages visited and time spent

2. How We Use Your Information

We use the information to:

  • Process and fulfill orders

  • Facilitate delivery services

  • Provide customer support

  • Improve our services and website performance

  • Send order confirmations and updates

  • Send promotional offers (where permitted)

  • Prevent fraud and ensure platform security

3. Legal Basis for Processing

We process your personal information:

  • To perform contractual obligations (order delivery)

  • With your consent

  • To comply with legal requirements

  • For legitimate business interests

4. Sharing & Disclosure

We do not sell your personal data.

We may share information with:

  • Delivery personnel

  • Payment gateway providers

  • IT service providers

  • Government authorities when required by law

All third parties are required to maintain confidentiality and security of your information.

5. Payment Information

Online payments are processed through secure third-party payment gateways.

We do not store debit/credit card numbers on our servers.

6. Cookies & Tracking Technologies

We use cookies and tracking tools (such as analytics or advertising pixels) to:

  • Enhance user experience

  • Analyze website performance

  • Deliver relevant advertisements

You may disable cookies through your browser settings.

7. Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no digital system is completely secure.

9. Your Rights

You may request:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • Withdrawal of consent

To exercise these rights, contact us at:

Email: [Add Email]

Phone: [Add Number]

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.